Refund Policy

Thank you for your purchase. We hope you are happy with your purchase, however, if you are not completely satisfied with your purchase, you may return it to us for a full refund or store credit, please see below for more information on our return policy.

RETURNS

All returns must be postmarked within (7) days of the of the purchase date, all returns must be in the original condition with all tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@grabthatgift.co.uk to obtain a return merchandise authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Grab That Gift

Attn: Returns

RMA #

17 Main Street

Frizington, Cumbria CA26 3SA

United Kingdom

Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of the item, we will process your return. Please allow at least seven days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact details below to arrange a refund or exchange

Please Note

Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

07428318660

info@grabthatgift.co.uk